Privacy Policy

Introduction

PR Manager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and services.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Payment information (processed securely through our payment providers)
• Government-issued identification (for tenant screening and verification)
• Lease and rental history information
• Maintenance requests and communications

Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location information (if you enable location services)
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third parties, including:

• Background check and tenant screening services
• Payment processors and financial institutions
• Credit reporting agencies
• Public records databases

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing rental applications and lease agreements
• Facilitating rent payments and financial transactions
• Managing maintenance requests and property communications
• Conducting background checks and tenant screening
• Sending notifications and updates about your account
• Improving our platform and developing new features
• Complying with legal obligations and enforcing our terms
• Preventing fraud and enhancing security

How We Share Your Information

We may share your information in the following circumstances:

With Your Consent

We share information when you explicitly authorize us to do so.

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Cloud hosting services (Cloudflare, Supabase)
• SMS and email delivery services (Twilio, SendGrid)
• Background check providers
• Analytics and monitoring services

Property Owners and Managers

If you are a tenant, we share your information with your property owner or manager as necessary for lease management and property operations.

Legal Compliance

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business needs and legitimate interests
• Your account status and preferences

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications and data sales
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@pr-manager.com. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking

We use cookies and similar technologies to collect usage information and improve our services. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@pr-manager.com
• Address: 650 Ponce De Leon Ave Ste 300 #1318 Atlanta GA 30309

State-Specific Privacy Rights

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Residents

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, and data portability.